Crane Consulting

Crane Consulting brings a full breadth of unique organizational consulting experience. We work collaboratively with you to craft creative solutions to both short term business crises and long term developmental challenges.

Industries & Clients | Client Results | Client Testimonials

Industries and Clients Whom We Have Served:

Telecommunications: Bell Atlantic, Cable & Wireless Jamaica, Cable Vision, NYNEX, Pacific Bell, Verizon

Financial Services/Insurance: AEA Credit Union, First Allied Securities, Jamaica Money Market Brokers, Josephthal & Co. Inc., Home Savings of America, Homecomings Financial, Metropolitan Life, New York Life, Security First, SEI Financial, VISA USA

Transportation/Manufacturing/Construction: Aramark, Brady Companies, Continental Airlines, Johnson & Johnson, Pfizer, Los Alamos Laboratory, Michelin, Oppenheimer Companies, Teledyne Ryan Aeronautical, Westrend Electric, Inc., Woodgrain Millworks

Energy: AES Corporation, AEP Corporation, Anadarko Petroleum, BP, Dynegy, Equiva Services, Florida Power & Light, GPU Nuclear, Southern California Gas, Shell Oil, Sonat Inc., Transco Energy, Vastar Resources

Consulting & Professional Services: Aramark, A.T. Kearney, Baker & Botts, KPMG LLP, The Marketing Store

Entertainment/Lodging: CBS, Crowne Plaza, Hilton Grand Vacations, Holiday Inn Select, Intercontinental Hotels, Marriott
Health Care: The Methodist Hospital, Aramark Health Care Division

Retail: Copy Club West, Dixieline, Duty Free International, Host Travel Division of Marriott, Future Shop-Canada, KFC, Von's Grocery Company

Non-Profit/Government/Educational: Boise State, California Department of Corrections & Rehabilitation, California Department of Corrections & Rehabilitation, Caltrans (DOT), City of Encinitas, Colorado Department of Education, Columbia University, Crown Consortium, KACCRRA, Leadership Long Beach, Nurse family Partnership, The Helen Woodward Animal Center, San Diego State University, San Diego Department of Child Support Services, St. Vincent De Paul, UCLA Graduate School of Business, U.S. Forest Service, Wildlife Conservation Society (Bronx Zoo)

High-Tech: Agilent, MicronPC, HP, HostPro, MP3.COM, Nth Generation Computing, Inc., Raytheon, Qualcomm

Our Clients' Results


	R&D team suffered from low collaboration across technical functions – feedback was not trusted	Show leaders and teams how to utilize feedback and coaching to create a high-performing coaching culture	Through effective role-modeling and commitment by leaders, teams have enjoyed an immediate boost in trust and camaraderie, facilitating all project work being accomplished more easily and effectively. Click Here for full story (PDF).
	Merger of new business into corporate strategy and parent culture	Teambuilding and alignment process led by new leader	Clear sense of being on ONE team – aligned with strategic direction – fueled business growth in late 1990's
Shell Oil	Mid-level managers needed to enhance coaching skills	Designed series of multi-day workshops to develop managers into effective coaches	Participants integrated coaching into daily interactions with people – enhanced their ability to lead their respective teams
	Divisional Teams not working as a team – un-aligned on goals and objectives	Team assessment led to multi-day workshop acquiring team skills described in “The 7 C’s of High-Performance Teams”	Significantly more energy focused on current goals – communications are better – much more effective coaching of Peers and teams led by senior Divisional team
Crown Consortium	Peer teachers coaching fellow teachers needed common coaching approach and skills to coach teachers to enhance student’s learning experiences	Developed 2 day coaching skills workshops for 350 teacher/coaches – Included follow-through activities throughout school year – led by local facilitators	Teachers acting as Peer teachers now have consistent method to coach classroom teaching effectiveness, thus dramatically impacting overall teacher effctiveness. Followups planned throughout 2003-2004 school year.
	Plant Management Team needed alignment and communication skills – especially coaching	Designed multiple day workshop using “The 7 C’s of High-Performance Teams” – with a major focus on developing coaching skills	Plant Management Team significantly improved collaboration – and dramatically enhanced team coaching effectiveness – now taking “coaching culture” process to North America plants
	Leadership team wanted to enhance leadership and coaching skills	Offsite retreat to learn how to effectively coach teams and one another	Dramatically enhanced leaders ability to coach – leaders took coaching process to entire organization and created a “safe harbor” where OK to respectively address anything – created a true “coaching culture”
	Leadership team needed alignment and related leadership skills	Designed and delivered series of workshops across organization – including “ropes events” stressing collaboration and coaching – created compelling vision and guiding values for entire company	Dramatically enhanced teamwork and leadership across team – all new employees oriented to organization’s values and coaching process – ultimately was sold to major CA financial services organization
	Call Center Managers desired leadership development program for post-merger footprint	Designed and led multi-day learning process focused on leadership skills in Call Center environment – focused on coaching the sales process	Better equipped managers to lead and coach the sales force to enhance selling and service performance across the US
	Desired to enhance mid-level coaching skills at Cook Nuclear Plant	Designed and conducted 2 day coaching skills process to dramatically enhance coaching skills – included follow-up sessions and follow-through activities	Significant improvement in managers communication and coaching skills – now internal facilitators continue these developmental workshops with new managers

Client Testimonials

Your recent team alignment workshop reinforced the need and benefits for a “feedback-rich coaching culture” and it was a great opportunity for staff to practice coaching on each other. Thanks again for a great workshop!

—Gail Farber, Caltrans

Thanks for the great course on coaching. It was a truly valuable experience and one of the best courses I’ve attended.

—David Coombs, Business Executive, University of Dayton Program

You will be very happy to hear that every one of the teams has not only lived up to their commitment, but has surpassed it. The teams are raging with completing their action plans. On Monday, we had our best plant performance all year!

—Jill Bonneau, Michelin